Terms & Conditions
1. **Introduction**
Welcome to AA&CC. These Terms and Conditions ("Terms") govern the use of our services, including ERP software sales, application development, API integration, and digital marketing solutions. By accessing and using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
These Terms are in accordance with international standards for software companies and compliant with applicable laws of Thailand, including but not limited to the **Thailand Computer Crime Act** and the **Personal Data Protection Act (PDPA)**.
2. **Services Provided**
AA&CC offers the following services:
- **ERP Software Sales**: Including Odoo, MiCLAS.X, SAP, and Oracle.
- **Custom Application Development and API Integration**: Development of custom software and integration with existing systems, particularly Odoo.
- **Digital Marketing and Content Services**: Creation of marketing plans, digital content, and websites.
All services are subject to availability, and AA&CC reserves the right to modify, suspend, or discontinue any service without prior notice.
3. **Eligibility**
You must be at least 18 years of age or the legal age of majority in your country to use our services. By using AA&CC services, you represent and warrant that you meet this age requirement.
4. **Orders, Pricing, and Payment Terms**
- **Order Process**: Upon placing an order for software or services, you agree that all information provided is accurate. AA&CC reserves the right to accept or reject any order.
- **Pricing**: Prices for services and products are subject to change. The final price at the time of the order will apply.
- **Payment Terms**: All payments must be made in full upfront unless otherwise agreed. We accept payments via [insert payment methods such as bank transfers, credit cards, etc.]. Non-payment or late payment may result in service suspension or termination.
5. **Software Licensing and Usage**
- **ERP Software**: Software licenses such as Odoo, MiCLAS.X, SAP, and Oracle are subject to the specific terms provided by the respective vendors. You are responsible for complying with all terms of the vendor's software license.
- **Custom Software**: For custom software developed by AA&CC, we grant a non-exclusive, non-transferable license for the agreed-upon use. This license is valid only for the purpose outlined in the contract and may not be sublicensed or sold to third parties.
6. **Intellectual Property**
All software, materials, designs, and content created or provided by AA&CC are the intellectual property of AA&CC unless otherwise stated. Unauthorized use, reproduction, or distribution of any proprietary content or materials is prohibited. This includes our software, website, marketing materials, and any custom software developed.
7. **Data Privacy and Compliance with Thai Law**
- **Compliance with PDPA**: AA&CC complies with the **Thailand Personal Data Protection Act (PDPA)**. We ensure that any personal data collected will be handled in accordance with the law and international standards.
- **Data Collection**: We may collect personal and business information to provide our services. By using our services, you consent to the collection and use of this information as outlined in our **Privacy Policy**.
- **Data Security**: We take reasonable steps to protect your data but cannot guarantee complete security due to the inherent risks of online operations.
- **Customer Responsibilities**: You are responsible for ensuring that any personal data you provide to AA&CC complies with the PDPA and any other applicable data protection laws.
8. **Delivery of Services**
- **ERP Implementation and Software Development**: Delivery timelines for software development and ERP implementation will be detailed in the contract. AA&CC is not liable for delays caused by factors outside of its control, including third-party vendor delays.
- **Digital Marketing and Content Delivery**: Marketing services, including content and website creation, will be delivered as per the agreed scope and timeline. Any delays in client feedback or provision of necessary materials may extend delivery timelines.
9. **Returns, Refunds, and Service Cancellation**
- **ERP Software Sales**: Due to the nature of licensed software, refunds are typically not available once the software has been activated or delivered. Please refer to the specific vendor’s policies for further details.
- **Custom Software and Services**: For custom development and digital marketing services, refunds are provided only if AA&CC fails to deliver the service as per the contract. Refund requests must be submitted within [insert time frame] days of receiving the deliverables.
- **Service Cancellation**: Both parties can terminate services with [insert time frame] written notice. If a project is canceled after it has started, the client may be liable for any work completed up to the date of termination.
10. **Warranties and Disclaimers**
- **ERP Software**: AA&CC provides ERP software under the respective vendor's terms and does not offer additional warranties. AA&CC disclaims all warranties not explicitly stated in the vendor's terms.
- **Custom Software Development**: AA&CC warrants that the custom software will function as described in the contract for a period of [insert warranty period]. After this period, additional support or modifications may incur charges.
- **No Guarantee of Results**: While we offer digital marketing and content services to optimize your business, we cannot guarantee specific outcomes such as increased sales, website traffic, or search rankings.
11. **Limitation of Liability**
To the fullest extent permitted by law, AA&CC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, including but not limited to:
- Loss of profits, revenue, or data
- Business interruptions
- Losses due to unauthorized access, viruses, or malware
AA&CC’s total liability in any case shall not exceed the total amount paid by the customer for the specific service or product.
12. **Governing Law and Dispute Resolution**
These Terms and Conditions are governed by and construed in accordance with the laws of the **Kingdom of Thailand**. Any disputes arising from or in connection with these Terms will be resolved under the jurisdiction of the courts of Thailand.
13. **Force Majeure**
AA&CC is not liable for any delay or failure in performance due to events beyond our control, including but not limited to natural disasters, strikes, war, acts of terrorism, or disruptions in third-party services.
14. **Amendments to Terms**
AA&CC reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website. Your continued use of our services after such updates constitutes your acceptance of the revised terms.
15. **Contact Information**
If you have any questions or concerns regarding these terms and conditions, please contact us at:
- Email: [aacc.office@gmail.com]
- Phone: [082-6393235]