Support


Package 1

฿ 18,084/ month

  • Incidents  15 Incidents
  • 24X7 Support
  • Custom Module Included
  •   Functional & Technical Support
  • Enterprise & Community
  • Maximum Incident Time
  • line/google meet/microsoft team 

Package 2

฿ 81,508/  6 months

  • Incidents   90 Incidents
  • 24X7 Support
  • Custom Module Included
  •   Functional & Technical Support
  • Enterprise & Community
  • Maximum Incident Time
  • line/google meet/microsoft team 

Package 3

฿ 144,931/ 1 year

  • Incidents  180 Incidents  
  • 24X7 Support
  • Custom Module Included
  •   Functional & Technical Support
  • Enterprise & Community
  • Maximum Incident Time
  • line/google meet/microsoft team 

 ERP Support & Maintenance

ERP Support and maintenance is an integral service provided by AA&CC. Our team comprising both functional consultants and technical support caters to all range of problems you ask for. We help you to identify different kinds of technical issues which you face in your company and guide them with proper solutions. Our experienced and technically qualified team provides numerous supports via customizing, documenting, bug fixing, guiding, and other allied supports. We provide numerous services to users in ERP.

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 AMC Service


ERP is one of the software solutions which will require the constant support of the ERP service partners as well as the community as they are capable of rectifying your issues and providing you with rightful assistance at the needed times.

Today ERP has service-providing partners all over the world and it's your choice to choose which partner for your ERP related services. AA&CC, is one of the ERP gold partners and is the best among them providing ERP related services for more than 15+ years. Started as a small company with minimum employees today, AA&CC has grown to a company having over 300+ employees functioning for the success in ERP and its related aspects.

  • Dedicated team of expert professionals and developers
  • Best-in-class ERP developers and Consultants to rectify the issues.
  • 24/7 Customer Support from Experienced ERP Developers
  • Customized ERP AMC Packages for your Organization
  • Regular Notification about the contracts expiry date


ERP Support FAQ

What is AMC?

 ERP software that will require the continuous support of its providers at needed times. Therefore, the maintenance contracts and support packages are vital. Most of the partners of ERP will not be providing you with ERP AMC contracts. However, AA&CC will offer ERP AMC support upon demand from your side and will allocate a dedicated team to support you, fix your bugs and redefine your ERP to be more efficient in its functioning. Furthermore, we will resolve all the issues regarding the functioning of ERP, answer all your queries on the software, and will be there to guide you to the excellence of your company with ERP.


Why do you need ERP Support?

Enterprise and resource planning software such as ERP is a business management solution that requires the constant support of the implementation partners or the service providers. This is because while using ERPs if you do not follow the best procedures defined the functioning may end up with an error. In addition, there are chances of unpredictable errors which cannot be rectified without the expertise of the service providers.  ERP support is provided by AA&CC Technologies which are described as packages and can be availed based on your requirement. Currently, we offer 3 types of support packages which are described based on the incidences at which our support is required.


Why is AA&CC the Best in ERP Support?

ERP support operations are provided by almost all the partners of ERP available all across the world. However, AA&CC Technology, the leading ERP gold partner stands out in providing ERP Customer Support. This is because firstly, we have defined a variety of support packages for you to choose from. Moreover, their packages are described based on the support incidence that occurs in ERP. Furthermore, we offer 24-hour support throughout the week through various online communication mediums. The packages also include bug fixing services as per the requirements.


How does AA&CC offer support plans ?

AA&CC offers a variety of ERP Customer Support plans for you to choose from depending on your needs. Moreover, you can contact us with custom requirements on ERP. We mainly have three types of ERP support plans for you to choose from and are offered throughout the year long. Moreover, the plans are differentiated based on the number of incidences included in each plan. In addition, the prices on these plans are cost-effective and are lower than most of our competitors offering similar services. You can have a look at our ERP support plans and contact us if there are any queries regarding them.


Where can we buy the Support package?

The ERP support packages are provided by almost all ERP service providers. AA&CC Technologies offers a variety of ERP customer support packages for you to choose from. The packages can be availed from our  ERP support page available on our website. Furthermore, if you need antsy information regarding it and confusion regarding choosing the right package for you you can always contest us and we will be there to assist you. These packages are defined based on our intervention requirements times and the functioning of the ERP in your establishment.